Discuss and refine the list of criteria.If possible, involve customers in this process. Brainstorm the evaluation criteria appropriate to the situation.When only one new product can be developed.When only one solution or problem-solving approach can be implemented.When one improvement opportunity or problem must be selected to work on.After a list of options has been reduced to a manageable number by list reduction.
When the decision must be made on the basis of several criteria.When a list of options must be narrowed to one choice.This is a variation of the L-shaped matrix. The team first establishes a list of weighted criteria and then evaluates each option against those criteria. Quality Glossary Definition: Decision matrixĪlso called: Pugh matrix, decision grid, selection matrix or grid, problem matrix, problem selection matrix, opportunity analysis, solution matrix, criteria rating form, criteria-based matrixĪ decision matrix evaluates and prioritizes a list of options and is a decision-making tool.